Order & Shipping Policy

1. Return & Exchange Policy For your personal safety and due to the nature of our products, we do not accept returns or exchanges once a product has been opened or used. However, if you receive an item that is different from your order or arrives damaged, we guarantee an immediate replacement at no additional cost.

2. Delivery We strive to deliver your orders as quickly as possible. We ship to all locations across Egypt, with delivery times ranging from 3 to 7 business days, depending on your geographical location.

3. Need Help Choosing? Unsure about the right shade? Our team is always available via Instagram DMs and WhatsApp to help you select the perfect match for your skin tone before confirming your order, ensuring your complete satisfaction.

4. Payment Methods Shop with ease and choose the payment method that suits you best:

• Cash on Delivery (COD).

• Secure Online Payment (Visa, InstaPay, and Mobile Wallets).